Customer Experience Assistant


We are looking for dedicated waiting staff with some barista experience on a part time basis, must have previous knowledge of working in a café/ restaurant environment and be customer focused, hours will change from week to week so applicants must be flexible with days and hours to include weekends, minimum of 10 hours per week.


As a “Customer Service Assistant” you will be required to work with the public in a courteous and efficient manner making them feel special as customers and promoting the company as a destination. Attention to detail is essential as the extra touches in presentation are paramount to the uniqueness of The Bears Trading Company.


You will be required to:

  • clean the public areas and the service areas to a high standard

  • make hot and cold drinks

  • maintain and replenish stock levels

  • serve at tables

  • carry drinks and food to customers

  • handle cash

  • set up and close the business


Training will be provided on company standards.


Essential Skills:

1 – Work well under pressure

2 – Work in a team

3 – Can think on your feet

4 – Excellent customer service skills

5 – Quick learner

6 – Flexible approach to work

7 – Excellent written and verbal communication skills


To apply please send a letter of application detailing your skills and giving examples to: -

Peter Simpson

The Bears Trading Company


Previous applicants need not apply